Last updated: July 5, 2023
1. Information Collection
We may collect and process two types of information from you: Personal Information and Non-Personal Information.
1.1 Personal Information
We may automatically collect some information when you come to our Site. This information helps us improve our Site and your experience on our Site.
What we collect automatically includes information about the computer or device you use to come to our Site. This may include the software that runs your computer, the type of software you use to access and search the Internet, the service you use to go online, and the Internet address assigned to your computer. This information helps us make our Site work better with your systems. We also collect data about how you use our Site such as the times you come to our Site and for how long. We may also know what websites you went to before and after our Site. It is not uncommon for online stores to collect this type of data.
Cookies. Like many websites, our Site uses “cookie” technology. A “cookie” is a small data file. Our Site may store cookies on your hard drive. Cookies help us know when you come back to our Site. Cookies also help us “remember” information about you. We may try to remember things such as what products you prefer and your login information. Personal Information may be tied to these cookies. We do this to help bring you a better shopping experience. It can make checkout faster. It also helps us make our website more personal to you. You can set your browser to not accept cookies.
Our company and our trusted third parties may share with one another anonymous versions of user information collected at this site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information.
Third-Party Analytics. We may also use companies, such as Google Analytics, to help us collect information about our Site. These companies may use their own cookies and web beacons on our Site.
Personal Information. You may give us “Personal Information” that tells us who you are and other things about you. Personal Information we may collect includes your name, postal address, telephone number, email address, and other information. We may also collect your username and password.
We may collect demographic data from surveys or third parties. Demographics help us know our customers. For example demographics can tell us your age, your gender, and what type of pets you own.
We may collect information you give us when you buy or use our products and services, create or update accounts, and contact us. We may also collect your information when you enter our contests or sweepstakes, take our surveys, interact with us on social media websites, and sign up for our newsletters and other communications.
1.2 Non-Personal Information
Non-Personal Information refers to information that does not personally identify you. This includes, but is not limited to, information such as your browser type, IP address, the pages you visit on our Site, and the time and date of your visit.
2. Use of Collected Information
We use your Personal Information to provide our services, answer your inquiries, and send you updates about our offerings. We use Non-Personal Information to improve our Site and tailor our services to you, based on general user trends and preferences.
Transfer Personal Information to third-party vendors, consultants and other service providers (“Vendors”). Our Vendors will use your information to do work for us. Your Personal Information is captured in the United States for processing by FDC Sales and our Vendors. In addition to the laws in your country of residence, the United States has certain laws that apply to your Personal Information. These laws may require us to disclose Personal Information to the United States government and other government authorities.
Combine Personal Information we get from you with information from third parties, if allowed by law. We may do this to correct your Personal Information so we can get CCG Franchise communications to the right address. We may also do this to help improve your experience and make it more personal.
Meet legal, regulatory, insurance, security and processing requirements. For other purposes with your consent or as permitted or required by law.
3. Sharing of Collected Information
We do not rent or sell your personal information to any third party. We will not disclose your personal information to third parties for their own marketing purposes without your explicitly informed consent. We may use your Personal Information and disclose it to third parties for the purpose of:
Operating and improving our Site, business and services. A customer database and other business records may be kept for reasonable means.
Providing customer service to you for optimal customer service.
Contacting you with regard to a potential franchise opportunity with CCG.
Communicating by postal mail, email, phone to engage in conversation about CCG Franchise and other third party products/services available.
Sending business communications, including confirmations, invoices, notices, updates, product alerts, and administrative messages.
Detecting, preventing and enforcing against fraudulent, malicious or illegal acts that may possibly occur.
Running programs and surveys to enhance marketing efforts.
Transferring Personal Information to third party vendors, consultants and other service providers (“Vendors”).
Gathering third party and personally collected information to combine efforts, if allowed by law. We may do this to correct your Personal Information so we can get CCG Franchise communications to the right address. We may also do this to help improve your experience and make it more personal.
In connection with any proposed or actual merger, sale of company assets, financing or acquisition of all or a part of our business to another company to evaluate and/or perform the transaction. For other purposes with your consent or as permitted or required by law.
We may also share information that does not directly identify you. This information may be in aggregated or anonymous form.
CCG Franchise takes reasonable steps to help protect Personal Information that we have or control against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. CCG uses a combination of administrative, technical, personnel and physical measures to safeguard Personal Information in its possession against loss, theft and unauthorized use, disclosure, or modification. We use Secure Socket Layer (SSL) encryption for any requested Personal Information. However, no one can guarantee the complete safety of your information. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting Customer Service in accordance with the instructions below.
Location of Data. Your Personal Information may be stored, transferred to, and processed in any country where we have facilities or in which we engage service providers, and by using our products and services, you consent to the processing and transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than in your country. The information processed or stored outside of your country of residence may be available to the foreign government of the country in which the information or the entity controlling it is situated under a lawful order made in that jurisdiction.
Linked Services. The Services may also be linked to sites operated by third parties, and may carry advertisements or offer content, special offers, or functionality developed and maintained by third parties. Some of these third party sites may be co-branded with a “Corporate Cleaning Group” logo, even though they are not operated or maintained by us.
5. Third-Party Websites
Our Site may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.